Emergency Notifications


Grossmont-Cuyamaca Community College District Emergency Notification System


InformaCast© by Singlewire, is a robust system that provides alerts/notifications about emergency situations on campus by way of SMS, land line, cell phone, email, select desktop computers, and the mobile app. When  an incident requires notification and immediate attention, InformaCast© can deliver messages containing text, text-to-speech and audio.  It is a fast and reliable means of notification.

All current Grossmont-Cuyamaca Community College District staff, faculty, and students (those enrolled in current semester) may have alert messages sent to one or multiple devices based on the situation and your user profile. Please add your cell phone number at a minimum, via the mobile app, so you can receive messages in the most expedient manner.


PLEASE READ


STUDENTS

    1. Review  your contact information in Colleague (update as necessary) to make sure you receive all emergency messaging. Be sure to have both an email and mobile number (SMS messages). 

EMPLOYEES 

By default, your employee@gcccd.edu email address has been added to the system, as a device, to insure you receive emergency notification messages set via email.  

    1. Review and update your contact information in Workday, and list at least one mobile number.

EVERYONE

    1. Login to InformaCast© Self Service to: 
      1. Add devices (SMS, Email, Phone) 
      2. Enable/disable devices (not recommended to disable all devices or you won't receive emergency notifications/messages.

LOGIN LINK: https://informacast.app/CZ7M          or          LOGIN QR CODE   QR Code Login


 Frequently Asked Questions (FAQs)


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Update Workday Guidance with directions and guidance for updating Workday with emergency contact information. Contact x7574 for Workday technical issues or questions. 


SMS messages and phone calls will always come from phone number (833)-231-0019

SMS

   

       Mobile app Push Notifications

Push Notification

 

        Email Message on Mobile

Mobile Email

                 GCCCD Email

GCCCD Email


 

 

 

 

 

 

 

 

 

 

 


Most people carry their cell phones with them wherever they go. A text message that shows up on your cell phone is most likely to get your immediate attention.


After you add a phone number, via Self Service on the mobile app or through the website, the system will require you to verify the phone number entered.  You will immediately receive an email asking you to confirm.  

The message is a legal requirement of the phone carriers, and confirms that your number has been entered into the notification system.


With InformaCast© you have the ability to add up to fourteen devices, with a maximum of five designated as Android or iOS, and up to three (per type) designated as SMS, Phone Call, and email.


No. Once your phone number has been enabled, it stays registered within the system.


You will still receive voice messages at the phone number you provided.

Make sure all devices have been added and enabled via Mobile app or website. What you list there is what the system will send to, again depending on what devices are triggered when a message goes out. 


Stay calm and follow any instructions provided in the alert message. Call our Emergency Information Line at 1-800-550-3922 for updates on the incident.

If you have questions or need assistance, please email PublicSafety@gcccd.edu and someone will get back with you as soon as possible.